
284 International Business
with regard to foreign investment, rising quality of
the oshore environment and improved manage-
ment capabilities all led global firms to increas-
ingly locate development centres within India. The
mid-1990s saw the growth of new centres of soft-
ware development in Hyderabad, Pune, Chennai,
Mumbai and Kolkata and today there are a large
number of big and small cities which are part of the
IT industry’s map.
DEVELOPMENTS IN THE IT–BPO SECTOR
According to a review by NASSCOM, The IT–BPO sector is estimated to aggregate revenues of
USD 88.1 billion by the end of 2011, with the IT software and services sector (excluding ...