Chapter 22

 

1. Maurice F. Greaver, Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives (New York: AMACOM Books, A Division of American Management Association, 1999).

2. “Gartner on Outsourcing–2008–09”, available at http://www.gartner.com/DisplayDocument?doc_cd=164206#browse_topics, last accessed on 9 September 2011.

3. World Trade Organization (WTO), “Offshoring Services: Recent Developments and Prospects”, World Trade Report 2005, available at http://www.wto.org/english/res_e/booksp_e/anrep_e/wtr05-3c_e.pdf, last accessed on 9 September 2011.

4. “The New Software Policy: Dr Seshagiri Clarifies”, Dataquest, January 1987, p. 87.

5. Balaji Parthasarthy, “India's Silicon Valley or Silicon Valley's India? Socially ...

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