BusinessWeek, 29 April 1996, “The New Workplace.”
DeVito, Joseph A., The Interpersonal Communication Book, 11th ed. (Boston: Allyn & Bacon, 2005).This is a college textbook that is very comprehensive in detailing the underlying theories of interpersonal communication. Good section on cultural issues.
Frasch, Kristen B. “Casino Antes Up in English-Only Case,” Human Resource Executive Online, 2 October 2003, accessed 15 June 2007 at http://www.hreonline.com/HRE/story.jsp?storyId=4222078&query=english%20only
Hall, Edward T., Silent Language. (Garden City, NY: Doubleday, 1959).
Hall, Edward T. and Mildred R. Hall, Hidden Differences: Doing Business With the Japanese. (Garden City, NY: Anchor Press/Doubleday, 1987).
Hirsh, Sandra and ...