CHAPTER 9

SKILL FOUR: PERCEPTION CHECKING

1. DEFINE THE SKILL

a.   Perception checking is where you ask the person for verification of your understanding of what has been said over the past several statements.

b.   Perception checking asks for feedback about the accuracy of your listening.

c.   Checks that an understanding is taking place with the other person.

2. IDENTIFY PURPOSES FOR USING THE SKILL

a.   To allow you to test your understanding of what has been said.

b.   To provide an excellent method of giving and receiving feedback on the accuracy of the communication.

3. ENHANCE UNDERSTANDING OF PERCEPTION CHECKING

As previously noted, when people are in acute grief, frequently miscommunication occurs. Perception checking is a skill every ...

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