CHAPTER 16
THE INTEGRATION AND IMPLEMENTATION OF FUNERAL DIRECTOR HELPING SKILLS
“What we have to learn to do, we learn by doing.”
Aristotle
ENHANCING SKILLS THROUGH PRACTICE
You have learned a number of essential helping skills in an effort to become a more effective funeral director. Your goal at this point is to integrate and implement these skills into everyday practice.
We have all heard about the importance of “PRACTICE, PRACTICE, PRACTICE.” To know about interpersonal skills is one thing; to integrate them into your everyday “way of being” is another thing. That is why extensive use of activities and role-playing are essential to developing successfully the effective use of the skills outlined in this training.
This chapter focuses on ...
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