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Interview Techniques for UX Practitioners by Chauncey Wilson

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Chapter 1

Structured Interviews

The structured interview method ask interviewers to ask a fixed set of questions in a standardized manner. This chapter provides strengths and weaknesses of this method, the procedures for planning and conducting structured interviews, and tips for gathering reliable data. The structured interview is useful for gather demographics, understanding user knowledge, comparing results across groups on a fixed set of responses, and gathering attitude and opinion data.

Keywords

Interview; questionnaire; standardized interview; structured interview; semi-structured interview

Outline

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