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Interview Techniques for UX Practitioners by Chauncey Wilson

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Chapter 3

Unstructured Interviews

The unstructured interview method is a conversation with participants where there are some general topics, but no predetermined format or highly specific questions. The goal of the unstructured interview is to gather rich data about participants’ experiences without imposing constraints on what they can express. The direction of the interview is influenced by both the interviewer and the participant.

Keywords

Interview; questionnaire; unstructured interview

Outline

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