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Introducing and Implementing IBM FlashSystem V9000 by Alexander Watson, Corne Lottering, Arne Lehfeldt, Carsten Larsen, Brett Kerns, Jeffrey Irving, Jon Herd, Detlef Helmbrecht, Christophe Fagiano, Karen Orlando

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Service Assistant Tool
The Service Assistant (SA) Tool is used by IBM Support personnel to perform service functions as required on a specific IBM FlashSystem V9000 control node or enclosure canister as necessary. This chapter guides you through the various uses of Service Assistant Tool (if IBM Support guides you to use the tool) for IBM FlashSystem V9000.
Service Assistant Tool is used for troubleshooting or when an IBM Support engineer directs you to use it.
This chapter includes the following topics:

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