In this chapter, we create digital transformation using Azure chatbots with a focus on customer satisfaction. Digital transformation using Azure can be accomplished in various ways by using Azure products and services such chatbots, cloud storage, identity and access management, IoT, databases, DevOps, AI and machine learning, and a plethora of products. Digital transformation is the phase during which Azure products and services help to engage your customers, empower your employees, optimize your operation, and transform the user experience. Let’s explore digital ...
© Charles Waghmare 2019
C. WaghmareIntroducing Azure Bot Servicehttps://doi.org/10.1007/978-1-4842-4888-1_88. Create Digital Transformation Using Chatbots
Charles Waghmare1
(1)
Mumbai, India
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