Introducing Robotic Process Automation to Your Organization: A Guide for Business Leaders

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022

R. Fantina et al.Introducing Robotic Process Automation to Your Organizationhttps://doi.org/10.1007/978-1-4842-7416-3_1

1. Introduction

Robert Fantina¹  , Andriy Storozhuk² and Kamal Goyal¹

(1)

Kitchener, ON, Canada

(2)

London, ON, Canada

 

Overview

For decades, we have been hearing about the “fast pace” of technology, the “rapidly changing technology environment,” and the need for companies to be on the “cutting edge” in order to remain competitive or even relevant. Different methodologies have come and gone, some like Six Sigma remaining popular and effective and others like the Capability Maturity Model (and its short-lived successor, the Capability Maturity ...