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Introduction to Health Care Services: Foundations and Challenges by Tina Marie Evans, Bernard J. Healey

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Case Study 3

Fall Reduction at Geisinger Wyoming Valley Medical Center

“Above All, Do No Harm”

Daniel J. Amorino

The Hippocratic Oath is one of the most widely known tenets of a health care provider's code of conduct. The code requires a new health care provider to swear to uphold a number of professional ethical standards. One of the most popular phrases of the oath is “Above all, do no harm.” In its groundbreaking report To Err Is Human, the Institute of Medicine (IOM) (1999) estimated that 98,000 patients die each year because of preventable medical harm. This death rate is equivalent to the death rate from three jumbo jets crashing every other day.

As a result of the sobering data brought to light by the IOM's 1999 report on medical errors, ...

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