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Introduction to Health Care Services: Foundations and Challenges by Tina Marie Evans, Bernard J. Healey

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Case Study 4

The VA Reinvents Itself

Joseph J. Marrone

The Veterans Health Administration (VHA) is the component of the U.S. Department of Veterans Affairs (VA) (sometimes referred to in short as the Veterans Administration) that implements the medical assistance program of the VA through the administration and operation of numerous VA medical centers. The VA has the most comprehensive system of assistance for veterans of any nation, developed or undeveloped, in the world. In 1776, the Continental Congress encouraged enlistment during the revolutionary war by providing pensions for soldiers who were disabled. Direct medical and hospital care were provided to veterans by individual states and communities. In 1811, the first medical facility ...

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