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Introduction to Photovoltaics
book

Introduction to Photovoltaics

by John R. Balfour
November 2011
Beginner content levelBeginner
218 pages
8h 28m
English
Jones & Bartlett Learning
Content preview from Introduction to Photovoltaics
Closed questions —These are the most frequently used
type of question. Be careful when you ask a closed
question because you will get a yes or no answer. This is
fine if that is what you are looking for. Closed questions
are appropriate when you are ready to ask your customer
to make a commitment.
Open questions —Asking questions that require more
than a no or a yes solicits additional information from
your customers. They will need to think about their
responses. When you are in the initial information-
gathering phase, open questions can provide a wealth of
information. You can also ask open questions to direct
the conversation. They ...
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Publisher Resources

ISBN: 9781449624736