
317
12
Business Excellence at SAP
In 1972, ve former IBM employees, Hasso Plattner, Dietmar Hopp, Claus Wellenreuther, Klaus
Tschira, and Hans-Werner Hector, launch a company called SAP. Their vision was to develop
standard application software for real-time business processing. These have been involved in the
provisional design of a software program that would allow information about cross-functional
and cross-divisional nancial transactions in a company’s value chain to be coordinated and
processed centrally—resulting in enormous savings in time and expense. They observed that
other software companies were also developing software designed ...