340 Inverting the Paradox of Excellence
13.2.4 erp funDamenTally moDels a proCess-orienTeD enTerprise
As organizational and environmental conditions become more complex, globalized, and, therefore,
competitive, processes provide a framework for dealing effectively with the issues of performance
improvement, capability development, and adaptation to the changing environment. Process model-
ing permits the true comprehension of the characteristic structure and dynamics of the business.
Business processes are the most important portions of the reality that had been ignored by the
traditional information systems. The traditional IT process modeling techniques, methodologies,
and environments are a misnomer, for they truly model only the procedur ...