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Investing in Your Company’s Human Capital: Strategies to Avoid Spending Too Little—or Too Much by Ph.D. Jack J. Phillips

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Chapter 9. Current Human Capital Measures

When considering human capital investment levels, it is necessary to determine the specific human capital measures to monitor. These measures provide insight into the status and health of the human capital function. They signal when additional investment is needed and they serve as the baseline for measuring the progress and payoff of investing in a specific program or project. The first step to determine the measures needed is to examine those currently in use. The most common set of measures monitored by leading organizations is presented in table 9-1. This list represents measures cited in over a dozen current studies on human capital measurement.

Table 9-1. Common human capital measures.

  1. Innovation and ...

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