Introduction

When you’re first learning any new technology, it is most difficult in the beginning stages—that place where you do not know where to begin and how to avoid pitfalls that will cost you many hours and even days. This book was written to help anyone who wants to know how VoIP works and how to configure it in a small deployment using Cisco CallManager Express (CME).

Goals and Methods

The most important and somewhat obvious goal of this book is to help you learn about VoIP using CME. After doing these labs, you should be able to deploy a basic phone system. CallManager Express is run on a router that has a voice IOS installed. You can install, configure, and customize IP Phones as well as traditional analog telephony ...

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