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iPad & iPhone Administrator's Guide by Guy Hart-Davis

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CHAPTER 10Troubleshooting iPad and iPhone Hardware and Software Problems

Apple makes the iPad and iPhone as reliable as possible—but like all hardware and software, they can run into all sorts of problems. Any problem that’s not easy to solve, the users will bring to you.

To strengthen your arm and raise your chances of maintaining your heroic status among your network’s users, this chapter discusses how to troubleshoot the issues you’re most likely to run into with the iPad and iPhone.

We’ll spend most of our time dealing with the usual suspects: the iPad or iPhone refusing to turn on, app crashes and system hangs, the PC or Mac refusing to recognize the device, Wi-Fi connections the device can’t establish, or iTunes failing to synchronize. ...

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