Chapter 21

Working with Subject Matter Experts

Chapter Objectives

At the conclusion of this chapter, you should be able to

  • define the different types of subject matter experts (SMEs)
  • list at least five effective ways to work with SMEs.

Subject matter experts, or SMEs (pronounced smeezs), are often an integral part of a design project. Unless a designer is an expert in a wide range of content areas and never requires outside content expertise, learning to build a productive working relationship with SMEs will always pay dividends.

Subject Matter Experts Come in All Shapes and Sizes

You often hear the term subject matter expert when a ...

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