Foreword

There has never been a time when the demand for quality has been so high! We long ago stopped settling for ‘second best’ and now expect and demand consistently reliable products or the efficient dependable delivery of services. Out of this demand has come the necessity for manufacturers and suppliers to have some form of auditable Quality Management System. But how can this be achieved?

The aim of ISO 9001:2000 in Brief is to provide the reader not only with an explanation of the background, the requirements and the benefits of the new ISO 9000:2000 family of standards but also, at very little expense, to enable organisations (large or small) to set up an ISO 9001:2000 compliant Quality Management System for themselves. The possibility ...

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