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ISO 9001:2015: Understand, Implement, Succeed! by Paul Palmes, Alka Jarvis

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D. Templates

Depending on the organization you represent, the extent and depth of each document discussed in this annex may differ. The intention here is simply to provide you with some guidance on the creation of these important policies, reports, and agendas. Feel free to customize these samples as you deem appropriate for your company and to change the contents to suit your needs and requirements.

Quality Policy

Establishing a quality policy provides strategic direction from top management to all employees regarding the company’s goals and objectives; it also provides the entire company with a direction and an understanding of management’s vision of quality. The quality policy must state the scope of the QMS and must state the responsibility ...

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