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ISO 9001:2015: Understand, Implement, Succeed! by Paul Palmes, Alka Jarvis

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3. Opportunities to Reevaluate Your Quality Management System

Value-Added Restructuring of Your Quality Management System

Business thrives on results. Successful businesses, in turn, recognize that results are the outcome of sound planning and well-defined goals. Regular oversight of each major process and those processes’ combined success as a system is standard operating procedure for any business owner, vice president, or senior manager. This oversight may be formal or informal, ranging from board room to lunch room meetings, but the intent remains the same. Management, either alone or working with other staff members, develops and embraces a vision against which new challenges emerge throughout the organization. This vision describes the ...

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