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ISO 9001:2015: Understand, Implement, Succeed! by Paul Palmes, Alka Jarvis

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7. Clause 6: Planning for the Quality Management System

Regardless of the reason, cutting corners in planning of any business-related activity is surely a formula that will generate the ultimate result of total disaster. Clause 6 of ISO 9001:2015 addresses planning of your quality management system (QMS) and changes to it, along with considering associated risks and opportunities to obtain the desired consequences and continual improvement.

Determining the architecture of any management system requires identifying the activities that must be performed to ensure all key processes are understood by employees, employees are trained to follow the processes, and processes are adhered to achieve planned results. The planned results for QMSs vary widely ...

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