Over the years, the word ‘holistic’ has become associated with a wide range of causes and concepts, often ecological ones, and more recently it has begun to filter through into the business world, as organisations are encouraged to take a more rounded view of their place in the world and their contribution to it.

Yet, for all the opprobrium it receives – occasionally justified – the notion that all aspects of the organisation are interconnected, and that the success (or failure) of one aspect in turn influences others, is surely common sense. All organisations must account for and appropriately integrate their various operating frameworks into a coherent and comprehensible whole if they are to succeed.

Integrating ...

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