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IT Automation: The Quest for Lights Out by Howie Lyke

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Automation Requirements

Automation requirements address the problems and opportunities that you identified in the "Before" picture. Once again, engage your staff. Schedule a work session to develop the solutions to the problem and opportunity statements. The solutions are stated as automation requirements for each technical and administrative process component. By now, the component and process list is familiar to them. And since they helped you develop the problem and opportunity statements, they have had some time to think about appropriate solutions.

Refer to Table 2-3 to develop an input model and output for this exercise.

Table 2-3. Automation ...

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