Chapter 4. Design and Planning

You have established realistic expectations for your automation initiative and assessed your project in Chapters One and Two. By completing Chapter Three, you developed a preliminary assessment of the organizational implications and you identified and established your project team. You are now ready to design the solution and prepare an executable plan. Note that you could be developing the financial plan (Chapter Five) at the same time:

Time and time again, I have been brought into a data center operation after an unsuccessful deployment due to little or no design and planning. In case after case, managers start ...

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