Abbreviations

Table
BCS British Computer Society
BPO Business process outsourcing
BPR Business process redesign
CATWOE Customer, actor, transformation, Weltanschauung, owner, environmental constraints
CIO Chief information officer
COTS Commercial off the shelf
CSF Critical success factor
DSDM Dynamic Systems Development Method
EA Enterprise architecture
EIP Executive information planning
ERP Enterprise resource planning
HR Human Resources
IMP Information Management Profession (group)
IT Information technology
ITIL IT Infrastructure Library
KPI Key performance indicator
MOST Mission, objectives, strategy, tactics
MPS Metropolitan Police Service
NPfIT National Programme for IT
NPV Net present value
OGC ...

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