Change happens in organisations. Sometimes you have a choice – to be in the driving seat, ride as a passenger or not to get onto the bus. At other times that choice is made for you. When it comes to business change you may be asked to lead a major project or to join the team. Alternatively you may be the recipient of change (or unaffected by it).
This book is about business change in organisations. It examines why organisations change the way they work. It looks at how change is managed through projects. It considers the impact and reliance on people to do things differently. The focus is on a particular type of business change, one that involves the use of information technology (IT).
What is IT-enabled business change?