How can you use this book?

The proposition is that business change follows a series of stages and this book follows a similar sequence. This means that readers can follow the life cycle of an IT-enabled business change or decide to focus on one particular step such as the implementation of the change. If you decide to implement successful IT-enabled business change you will need a broad understanding of each of the elements and a specific knowledge of the key terms and principles.


The book has the following main topics:

  • Overview of IT-enabled business change.

  • Business and IT alignment.

  • Business improvement definition.

  • Business change design.

  • Business change implementation.

  • Benefits management.

  • Business change and modelling skills ...

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