We have seen that business and IT alignment involves many key choices. There are some issues that should not just be left to the IT department to resolve and the growth in importance of IT governance demonstrates that this is being taken on board. The senior management of an organisation need to evaluate how critical IT is to their strategic goals and operational survival. However, there is more to senior management commitment than just good stewardship. An active role is required in key business and IT decisions that may affect the future of the organisation.

How does a senior manager know which decisions are critical? It is not easy but if there is a commitment to developing a business vision of how ...

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