The previous chapter emphasised the importance of programme management. There are many considerations involved in creating a programme design which encompasses the overall planning for the different deliverables of the IT-enabled business change design.

Defining the programme

In the alignment stage the strategic analysis determines the order of magnitude of the changes required. This will clarify whether there is a need for one or more programmes and projects. As a result of the definition of the business improvement the scope becomes firmer and the decision may be taken to manage the range of deliverables as a programme. Take the NHS system change as an example, which is part of a multi-billion pound programme.


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