SAMPLE QUESTIONS

Q: Question 20

All individual processes on a business process model, should:

(a) describe detailed business rules;

(b) add value to the overall process;

(c) cross-reference processes to data;

(d) relate to all other processes.

A: Discussion

Processes will have different characteristics depending on the level at which they are described. At certain levels they may describe business rules and cross-reference to data. They may relate to other processes; however, this is not mandatory. They should always add value to the overall process.

Q: Question 21

Which of the following best describes the purpose of a business process model?

(a) To show the tasks done within a functional area.

(b) To demonstrate the business process for an ...

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