TOPICS: BUSINESS CHANGE IMPLEMENTATION
In this chapter the reader learns about the processes that should be employed in the introduction of IT-enabled business change. Taking each in turn, it covers the entire life cycle from inception to implementation to final review. The topics include:
Planning the implementation:
♦place of planning in the business change life cycle;
♦deciding the approach to accepting the solution;
♦deciding the approach to deploying the solution;
♦deciding the approach to ensuring buy-in of the solution.
Acquiring the solution:
♦place of acquisition in the business change life cycle;
♦the importance of documentation.
Deploying the solution:
♦place of deployment in the business ...