A significant number of roles have been identified in this book which required a wide range of skills needed to operate across the IT-enabled business change life cycle. This section describes these skills using a widely accepted skills framework.

SFIA is the Skills Framework for the Information Age. In this third version, there is a much greater focus on business change skills. Table 8.1 maps selected skills onto the different stages of the IT-enabled change life cycle. It is the author’s assessment of this mapping and readers may wish to review the whole SFIA framework to decide what is relevant for their organisations.

The first column (0) is a generic skill across the life cycle. Other skills may also be used across ...

Get IT-Enabled Business Change now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.