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IT-Enabled Business Change by Dr. Sharm Manwani

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CIO ROLE AND SKILLS

The enhanced focus of SFIA version 3 on business change skills emphasises the need for IT managers to broaden their own skills and those of their direct reports. Research by the author has demonstrated that this requirement is being recognised by the top IS managers in organisations. The following is a modified extract from a report on this research.

From IT manager to CIO – a research input

What is the primary role of an IT manager? Is it to manage the technology and operational services or is it to drive IT-enabled business change? The term ‘CIO’ is more likely to be used for someone who does the latter, although if the former is not being managed, it is difficult if not impossible to establish credibility in a change ...

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