CHAPTER NINE: THE BOTTOM LINE

In the end, digital transformation is constrained only by your vision of what you want and what you (or your enterprise) is willing to pay for. After that it is a matter of establishing coherent business service designs and technology options. It is worthwhile considering the basics, just in case reading this book has fired you with enthusiasm that might be unsustainable in terms of what you can achieve. Let’s recap, starting with the definitions.

Transformation

Writing in the Guardian newspaper, Howard King described digital transformation as a wholescale change to the foundational components of a business, from its operating model to its infrastructure. What it sells, to whom and how it goes to market. A transformation ...

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