CHAPTER 3: WHOSE RESPONSIBILITY IS IT ANYWAY?

Who is responsible for employee education in your organisation? The responsibility often lies within the HR department or a separate Learning and Development unit. However, it is not unknown to have subject matter experts scattered across the organisation that have individual educational responsibilities. And, increasingly, learning and development is outsourced to third party organisations.

Quite frankly, it doesn’t really matter who has the responsibility, as long as employee education happens. This does not imply that the relevance and quality of the educational programmes are not important, but to simply underline the fact that someone, somewhere, has to have a recognised responsibility for ...

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