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IT Inventory and Resource Management with OCS Inventory NG 1.02 by Barzan Tony Antal

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Carrying out administrative tasks with GLPI

The most important administrative tasks deal with users. GLPI is a multi-user environment. Therefore, we need to set up the users. The default users are recommended to be removed as well, except the helpdesk one. There are four kinds of user levels:

  • Super Admin: No holds barred full access
  • Admin: All permissions to everything except "Setup"
  • Normal: Read-only access to every part of GLPI
  • Post-only: Helpdesk section + Reservation + Viewing the FAQ

As expected, we have the possibility to add users manually. However, if we want to implement and use GLPI on the organization scale, then we have to set up each user. If we don't plan to use the helpdesk and tracking feature, then perhaps this might not be necessary. ...

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