Chapter 7. Ending the IT Outsourcing Relationship
Termination
All IT outsourcing arrangements will sooner or later come to an end. This chapter outlines how to manage the end of your IT outsourcing relationship, with as little disruption to your business as possible.
Chapter 4 described the two fundamental reasons for terminating an IT outsourcing contract (material breach of contract and insolvency of either party); and also outlined possible additional clauses that you, as the customer, may wish to negotiate into your agreement.
However, terminating your IT outsourcing contract could leave you facing some difficulties. For example, if you terminate the contract for material breach, and there is subsequently found to be a breach – but not one so ...
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