This short, legal and practical guide to IT outsourcing seeks to offer you some key tips on entering into (and exiting) an IT outsourcing contract, in a way that will save both parties disruption and money.
Outlined below are the key questions raised in each of the chapters.
Why is your organisation outsourcing?
What benefits will outsourcing bring?
What kinds of cost savings are likely to be realised?
Does IT outsourcing make financial sense for your organisation?
How do you go about choosing your IT outsourcing supplier?
What can go wrong when choosing your IT outsourcing supplier?
The benefits of agreeing key terms up front.
What can go wrong if you do not agree key terms ...