The idea for this book arose because numerous organisations were regularly encountering and seeking advice upon the same, or similar, legal and practical issues surrounding IT outsourcing.
Many of the issues that they were facing were not new. However, organisations were spending a lot of management time, effort and costs in deciphering the IT outsourcing equation and issues for themselves.
This time, effort and money could have been used to consider and solve more novel issues relating to IT outsourcing arrangements, rather than being spent on issues which were commonplace in the industry, and for which tried and tested solutions already existed.
The information in this book provides an overview of IT outsourcing, highlighting typical scenarios ...