IT Portfolio Management Step-by-Step: Unlocking the Business Value of Technology

3.2. A DEMANDING ENVIRONMENT

Overview

Investors and stakeholders expect a company to:

• Generate higher profits and provide meaningful return on investment

• Maintain risk mitigation strategies such as business continuity plans

• Optimize limited resources

• Hold senior leadership accountable for their actions

• Have control and measurement practices in place, monitoring the right set of leading and lagging indicators

Customers expect extraordinary levels of flexibility and customization, greater functionality, fair pricing and quality, and unprecedented levels of service and support. Regulators expect increased control and accountability from management in both the private and public sectors. Competitors are creating new innovations at a record pace, compressing the time and cost of product life cycles, and redefining and blurring industry and organizational boundaries.

These demands have created an unprecedented need for companies to maintain or improve current levels of performance as they transform their architecture and business model to accommodate many of these changes and uncertainties. Many companies are transforming by exploiting new strategies and executing multiple value drivers while hanging on to their traditional business models and markets through waves of change and generational shifts. It is a bit like the proverbial changing of the tires on a moving car. Successful planning, development, execution, and refinement requires efficient and effective:

• Leadership

• Organizational ...