Chapter 7

Project Leadership Integration

Disaster loomed. No one knew the full scope of the software deployment project, and no one would admit their ignorance. There was no budget, just a rough-order-of-magnitude cost estimate. There was no schedule, just something that resembled a high-level project roadmap. The project team worked frantically, like bees in a hive. One worker bee, Tom, was responsible for configuring the hardware security module to provide the encryption solution, but he was having trouble. “I can’t figure this out,” he thought, “but I doubt those idiots on the testing team will realize it’s not fully operational until after I start my new job.” Tom did not tell anyone he was struggling, and no one asked how he was doing, not ...

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