11 DESIGN COORDINATION

INTRODUCTION AND SCOPE

The design coordination process ensures that all design activities associated with both new and changed services are understood and coordinated. This includes the design work included in changes, projects and support work as well as supplier activity.

Design coordination is responsible for making sure that the design of services and their supporting infrastructure are consistent and in line with the present business requirements as well as taking into account emerging requirements.

The design coordination process is a key part of the service design stage of the service lifecycle and highlights the need to coordinate, control and monitor the various activities undertaken within service design. This ...

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