IT Service Management Foundation Practice Questions

Book Description

The most authoritative guide to preparing for the ITIL® V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points. The book utilises the experience of three members of the ISEB examination panel. An ITIL® Licensed Product.

Product Information

  • Title: IT Service Management Foundation Practice Questions
  • Author(s): Steve Mann, Tony Gannon, Nigel Mear
  • Release date: October 2009
  • Publisher(s): British Informatics Society Limited
  • ISBN: 9781906124182