11 Settlement, Performance Analysis and Quality Management
At the end of a transport company’s process chain, we come to the following questions: Did everything function according to plan? What could we do better?
Primary goals: economic efficiency and reliability
First and foremost, transport companies are measured in terms of their economic efficiency and reliability. Therefore, many evaluations focus on these areas. However, there are other important areas to be considered, e. g. safety, cleanliness, friendliness, environmental impact, the quality of the DPI.
Key figures, historical comparison
Many reports are compiled on a regular basis. Changes over the course of time provide important indications for the control of the company. Useful key ...
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