8 ITIL 4: High-velocity IT syllabus

Table 8.1 gives a summary of the concepts that are tested in the examination. It references where these are described, both in the main parts of ITIL®4: High-velocity IT and the relevant sections of this guide.

The verb for each assessment criterion indicates the Bloom’s level (BL):

‘Understand’ indicates Level 2 understanding/comprehension.

‘Know how to’ indicates Level 3 application.

Table 8.1 Concepts that are tested in the ITIL 4 High-velocity IT examination



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