March 2022
Intermediate to advanced
304 pages
8h 5m
Japanese
Content preview from ITIL 4の教本 ベストプラクティスで学ぶサービスマネジメントの教科書
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
276
上記の「リリース」の定義のうち、「使用可能」になったかどうかがポイントです。
「リリース」は、「展開管理」プラクティスの「展開」と混同しやすい単語ですので注
意して下さい。例えば次のようなものがリリースに該当します。
サービスを構成するハードウェア、ソフトウェア、文書（設計書、マニュアル、
SLA、契約書等）、プロセス、ITスタッフのトレーニング、ユーザのトレーニングな
どを含めて、1つのリリースとなります。
修正した箇所（またはそれを含むひとまとまり）が1 つのリリースとなります。
＞＞
定義
第 8 章 プラクティス・ガイド
8.24
「 リ リ ー ス 」と は ？
【 サ ービスマ ネジメント・プラクティス 】
リリー ス 管 理
［利用開始］
なぜリリースを管理すべきか?
運用層
戦術層
戦略層
● 最 新バージョンのサービス
●バグ修正された機能
参 考
リリース管理の目的
新規および変更されたサービスと特性を利用可能な状態にすること。
出典「ITIL 4 ファンデーション」
リリー ス
使用可能にしたサービスまたは他の構成アイテムのバージョン、あるいは構成アイテムの集合。
出典「IT
IL 4 ファンデーション」
リリース管理 ［利用開始］
8.2 4
277
サービスは、ユーザが利用して初めて価値が出ます。それが確実になるように管理 ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.