March 2022
Intermediate to advanced
304 pages
8h 5m
Japanese
Content preview from ITIL 4の教本 ベストプラクティスで学ぶサービスマネジメントの教科書
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
この章の解説 範囲
ITIL
スト ラ テ
ジ スト
DPI
Direct, Plan
& Improve
ITIL
リーダー
DITS
Digital & IT
Strategy
ITIL
スペ シャ
リスト
CDS
Create,
Deliver &
Support
ITIL
スペ シャ
リスト
HVIT
High
Velocity
IT
ITIL
スペ シャ
リスト
DSV
Drive
Stakeholder
Value
ファン デ ー ション
第2章
ITIL 4の世界観
－ITIL 4を理解するための基本とITILの全体像－
基礎
Foundation
ITIL 4 が目指すものは、利害関係者が価値を共創していく持続可能な社会です。
それを実現するには、「サービス」の本質を理解することが肝となります。本章で
は、世界の最新の成功事例を元にまとめられたITIL 4 の全体像を紹介します。
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.