March 2022
Intermediate to advanced
304 pages
8h 5m
Japanese
Content preview from ITIL 4の教本 ベストプラクティスで学ぶサービスマネジメントの教科書
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
ファン デ ー ション
ITIL
スペ シャ
リスト
DSV
Drive
Stakeholder
Value
ITIL
リーダー
DITS
Digital & IT
Strategy
この章の解説 範囲
ITIL
スペ シャ
リスト
CDS
Create,
Deliver &
Support
ITIL
スペ シャ
リスト
HVIT
High
Velocity
IT
ITIL
スト ラ テ
ジ スト
DPI
Direct, Plan
& Improve
第6章
－
組織とサービスの目指す未来に向かって進化し続けるために
－
DPI
Direct, Plan and Improve
ビジョンを実現するために、組織一丸となって協働し、前進し続けるためには、方向を指し示し、
具体的な計画を立てることと、実施・試行しながら軌道修正すること、そして改善のカルチャが必
要です。本章では、その具体的な手法や参考となる考え方について紹介します。
方向付けし、計画し、
改善する
ITILの活用④
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.